Both are in the heart of FREJA
We constantly work on making work procedures more efficient and reducing the load on the environment. This is a continuous process to improve FREJA’s services without compromising on quality and personal service.
FREJA’s Quality Management System is certified according to DS/EN ISO 9001: 2015 and anchored in the company’s core values. It must document the coordination between the company’s processes. Close collaboration and good communication between customers, suppliers, and employees must ensure that FREJA always proposes and supplies the optimum solution to the customer’s needs.
We must:
- Comply with agreed and indicated timeframes
- Deliver the cargo undamaged and on time
- Settle correctly and timely
- Process customer inquiries quickly and correctly
- Focus on the customer’s wishes and interests
