Quality and environment
both in the heart of FREJA

We constantly work on making work procedures more efficient and reducing the load on the environment. This is a continuous process with the objective of improving FREJA’s services without compromising on quality and personal service.

Good quality starts with people dedicated to providing first-class service 

FREJA’ s Quality Management System is certified according to DS/EN ISO 9001: 2015 and anchored in the company’s core values. 

FREJA´s Quality Management System must clearly document the coordination between the company’s processes. Close collaboration and good communication between customers, suppliers and employees must ensure that FREJA always proposes and supplies the optimum solution to the customer’s needs.

  • Comply with agreed and indicated timeframes
  • Deliver the cargo undamaged and on time
  • Settle correctly and timely
  • Process customer inquiries quickly and correctly
  • Forcus on the customer's wishes and interests
"Maintaining quality is the key factor. You have to keep to your agreements, be open, honest and constantly comply with your customers’ wishes." Jørgen J. Hansen, Founder of FREJA

Good quality starts with a staff dedicated to providing first-class service. Targeted recruiting and on-going training ensure that the employees at FREJA are both willing and able to maintain high standards of quality in their work.

Potential quality shortcomings will be anticipated and repetitions avoided by detailed planning of new projects and on-going monitoring and analysing of data. We will proactively and systematically work with collection of feedback, and utilize and learn from experiences gained.

FREJA´s Quality Management System will be continuously improved to ensure on-going customer satisfaction and value creation. We will establish and pursue concrete and challenging improvement targets in all functions and at all organisational levels.

FREJA´s Quality Management System will incorporate sound business principles and be continuously streamlined and simplified both technically and administratively. 

Environment

Through long-term decisions made in cooperation with our customers, we want to contribute to the development of efficient transport solutions with a minimum of environmental influence.

This means that we: 

 

-    Through education want to increase the qualifications of our employees and their knowledge of environmental matters in order for them to be able to relate to the environment in their daily work.
-    Through cooperation with suppliers, colleagues, customers, and authorities as well as other groups of interest take active part in the improvement of the overall logistics and its effect on the environment.
- See environmental improvements as long-term investments.
-    Through constant improvements prevent influences on the environment as logistics, freight forwarding and transport company.
-    Through constant update on and implement of new legislation regarding environmental matters want to guarantee that we operate in good environmental condition.

 

In cooperation with our partners we focus on and actively aim at reducing the impact of our operations on the environment. We do this by including environmental consideration in our supply of transport and logistic solutions.

FREJA is certified according to the following standards

 

Quality: ISO 9001:2015 certificate
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Energy: ISO 14001:2015
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Environment: ISO 14001:2015 certificate
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Achilles
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Security

FREJA is certified according to AEO, Authorized Economical Operator. AEO offers simplifications in customs handling, security and protection. Certification means FREJA has requirements for its hauliers and customers, regarding loading, unloading, storage and handling. Some of the requirements are described below:

Loading or unloading of FREJAs vehicles must only take place under secured conditions. This means behind a fence with no access for unauthorized persons, on closed terminals with no access for unauthorized persons, or under surveillance, which secures that no unauthorized persons have access to the vehicle or the goods.

Only cargo with a documented origin and stored in a secured environment until loading can be loaded on a FREJA truck.

All unintended incidents (extra or unknown cargo) or other security related matters regarding the transport and security, must be reported to FREJA immediately.

Calculate Co2 emissions 

Sustainability is important to FREJA. Therefore, we offer you the opportunity to calculate the Co2 emissions from your transportation activities with FREJA.

To use the calculator, you only need the total transported payload (kg) and the distance from consigner to consignee (km).

The calculator is based on the EN 16258 standard and provides average values. However, it gives you a good estimate of the Co2 emissions from your transportation activities.

If you have any questions in connection with the Co2 emissions or other issues related to our environmental efforts, you are most welcome to contact us at

QE-Department

Dare to challenge us. We can do it.

With our extensive knowledge of logistics and transport systems, and 30 years of experience, we will find the best solution for you. We make sure your cargo will get there: on time, safely, and on budget.

You have a need, we have the solution. 

Let us help you to find a solution that meets your needs.

Do you need transport for your cargo by road, sea or air, customised solutions for more demanding project forwarding cases or logistics solutions for your business? Do you have questions or comments regarding our services? Are you interested in our company or the opportunities we can offer?

Fill in the form and contact us!